Admitting Mistakes and Making Promises

Admitting Mistakes 

   Admitting mistake is the way to admit and ask for a sorry of your mistake.

Note :

   Mistake is a misunderstanding or misconception or an error in action, calculation, opinion, or judgement caused by poor reasoning, carelessness, insufficient knowledge, etc.

   When you have a mistake to someone you need to plead your mistake, so the problem will be clear.

Benefits of admitting mistakes :

• it demonstrates your courage
• It demonstrates your humanity
• It engenders more trusting relationship
• It creates greater organizational value

Admitting mistakes expressions :

• I’m sorry, it’s my fault.
• You’re right. I’m fully responsible for this matter.
• I admit what I’ve done is wrong.
• I realize I’ve made mistakes.
• Yes, I take the blame.
• It’s my istakes. Forgive me.
• It shouldn’t be like this. Forgive me.
• I never intended it that way

Responds an admit of mistake:

• Don’t mention it.
• That would be okay
• Just take it easy
• Let it go
• Forget it
• That’s fine
• I give you sorry
• It doesn’t matter for me

Making Promises

   Making promise is the expression how express your promise to someone.

Before make a promise :

• Think about the promise before you make it
• Be honest about your capabilities
• Talk about the promise with another person
• Watch the things that you promised
• Keep your mouth

Making promises expressions :

• I swear
• I promise
• Trust me, I can
• I will pick you up
• I assure you that I will return it on time
• I won’t go, I swear to stay here
• I swear I will not let you down
• Don’t worry, I’ll see you before i leave

Respond a promise :

• Thank you
• I believe you
• Let me be assured
• Okay
• Just let the time to answer
• I wish you can keep on your promise
• I’ll wait for you
• Really ?
• I give you one more time
• I wish you are not kidding me in this time

The three core business activities :

1. Make the promise
2. Keep the promise
3. Track the promise